Terms of Service
Store process - Practical direction: The relationship between a store user and gocontigo is governed by these Terms of Service together with the linked order and privacy policies.
Cancellation and return remedies
Customer information - Operational handling: Contact us before shipment to request cancellation. Later return, exchange, and refund rights are described in the Refund Policy.
Liability and mandatory rights
Process clarification - Structured procedure: Mandatory rights remain intact, and any lawful liability limitation is interpreted narrowly in favor of those rights.
Acceptable website use
Process clarification - Practical provision: Users must not interfere with security, attempt unauthorized access, submit unlawful material, misuse the website, or infringe intellectual-property rights.
Product information and safe use
Customer outcome - Straightforward detail: Images, features, specifications, and prices are presented with reasonable care, but display differences can occur. Review the particular product's material, cleaning, temperature, age, and safety directions.
USD pricing, shipping, and taxes
Order guidance - Accessible responsibility: USD is the store's settlement currency. Applicable taxes can be added, but standard delivery to a US address carries no shipping fee.
Order review and acceptance
Service commitment - Support-oriented guidance: A purchase is completed only after acceptance, stock confirmation, payment approval, and applicable fraud screening.
Customer service contact
Policy explanation - Direct standard: Requests connected with this policy are handled by gocontigo using the details listed here.
Business name: gocontigo
Trade name: gocontigo
Email: support@gocontigogui.shop
Phone: 512-773-8496
Physical and return address: 2456 Brentwood Dr, Abilene, Texas, 79605, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).