Shipping Policy

Service approach - US-focused timing: Every order accepted by gocontigo must have a United States delivery address; standard US shipping is always free.

Address corrections and cancellation

Customer information - US-focused commitment: Address and cancellation requests must reach customer service before carrier handoff; later requests are governed by the Refund Policy.

Taxes

Important context - Accessible summary: Applicable taxes are added and collected in accordance with the law governing the transaction.

Shipment tracking

Customer assurance - Plain-language handling: Tracking details are issued for every shipped order when carrier acceptance is recorded.

Processing and transportation estimates

Applicable procedure - Transaction-focused process: A typical order leaves processing after 1-2 business days and reaches its US destination after another 4-6 business days of transit.

Customer service contact

Customer information - Measured service: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogui.shop

Phone: 512-773-8496

Physical and return address: 2456 Brentwood Dr, Abilene, Texas, 79605, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).