Payment Policy

What to expect - Straightforward timing: Customers complete purchases from gocontigo in USD. A fixed tax exemption is not promised because applicable taxes are collected under law.

About Credit/Debit Card

How we apply this - Documented handling: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Payment approval and protection

What to expect - Transaction-focused approach: The card issuer and Shopify's payment services must authorize the transaction before fulfillment, sometimes using a temporary hold.

Payment problems and refunds

Service note - Transaction-focused commitment: A card decline may require an address correction or issuer assistance. Refunds that have been approved are credited to the original form of payment within 5-10 business days.

Store contact information

Store responsibility - Everyday outcome: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigogui.shop

Phone: 512-773-8496

Physical and return address: 2456 Brentwood Dr, Abilene, Texas, 79605, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).